Effective Date: 9th August 2024

Last Updated: 9th August 2024

Redmonark Technologies LLP ("we", "our", "us") is committed to providing high-quality website building and sales funnel services. We understand that there may be occasions where our services may not meet your expectations. This Refund and Cancellation Policy outlines the conditions under which you may be eligible for a refund and the process for canceling your subscription.

1. Subscription Cancellation

1.1. Cancellation by the Customer:

1.2. You may cancel your subscription at any time through your account settings or by contacting our support team at accounts@redmonark.com.

1.3. Upon cancellation, your account will remain active until the end of your current billing cycle. No prorated refunds will be issued for the remaining days of the subscription period.

2. Cancellation by Redmonark Technologies LLP:

2.1. We reserve the right to suspend or terminate your subscription for violation of our Terms of Use or any other unauthorized activity. In such cases, no refunds will be provided.

3. Refund Policy

3.1. Refund Eligibility:

3.2. Refunds are generally not provided for our subscription services. However, we may consider refund requests on a case-by-case basis under the following conditions:

3.3. You have subscribed to our services but have not utilized any part of the service (e.g., no websites have been built or funnels created).

3.4. You experience a technical issue that we are unable to resolve within a reasonable time frame.

4. Refund Process:

4.1. To request a refund, please contact our accounts team at accounts@redmonark.com within 7 days of your subscription date.

4.2. Please provide your subscription details and the reason for your refund request. We will review your request and notify you of our decision within 7 business days.

4.3 If your refund request is accepted, the refund will be processed within 3 business days of acceptance. Please note that the actual receipt of the refund may be subject to bank clearance by your concerned bank.

5. Non-Refundable Situations:

5.1. Refunds will not be provided for services that have already been rendered, including but not limited to website or sales funnel setup and any other customization or design work.

5.2. If you have violated our Terms of Use, or if your account has been suspended or terminated due to unauthorized activities, you will not be eligible for a refund.

6. Amendments

6.1. We reserve the right to update or modify this Refund and Cancellation Policy at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review this policy periodically. Continued use of our services after any modifications to the policy constitutes your acceptance of the revised terms.

7. Contact Information

For any questions regarding this Refund and Cancellation Policy, please contact us at:

Redmonark Technologies LLP

2/1149/I100, Hilite Business Park,

Olavanna, Kozhikode, 673019, Kerala, India

Email: accounts@redmonark.com